Outlook 2013 disconnect problem

October 16, 2014, 8:01 am

≫ Next: Not all mailbox items/folders accepting retention policy.

≪ Previous: Allocating and delegating permissions in Exchange Server 2010 between two AD security group.

All,

We're using Exchange 2010 and Outlook 2013 installed on RDS server (Win 2008 R2 SP1).

The users are complaining for problem of Outlook disconnect intermittently. Outlook prompts for the password and then the following message appears:

User has to log off and log back in and create new profile to make outlook working. There is no problem with outlook 2010.

The same user logged into another RDS server with outlook 2010 is working fine at same time.

Can someone help in this case? Let me know if I'm posting it in correct forum.

Thanks.

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Not all mailbox items/folders accepting retention policy.

October 28, 2014, 11:54 am

≫ Next: Mail queuing after third party software install

≪ Previous: Outlook 2013 disconnect problem

I have a users mailbox that is not applying the forced retention periods to designated folders. The retention period is a one year move to online archive for all folders other than the Inbox, Sent, Deleted, RSS Feeds, and Junk folders. So the user has an array of folders for organizing and storing folders yet the one year policy seems to not apply to all of the folders. Most noticeable is that it stops around the M**** folders and will does not apply to any below M***. There are also messages that the user has moved from their sent items folder into say a B***** folder and when moved that message is keeping the retention period from the sent items folder. I have tested this same message move with multiple other mailboxes and at night when the maintenance is run against users data stores it changes the messages retention to what it should be :1 year to online archive. However for this user it seems that the policy application is hit and miss.

I have tried removing the user from the auto move to archive retention policy and put them into a retention policy that does not force any automatic actions. After the policy was applied I then moved them back into the standard policy that all users should be in and all of the issues remained the same.

Thoughts/ideas?

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Mail queuing after third party software install

October 21, 2014, 2:26 am

≫ Next: change exchange 2010 publishing rule on tmg 2010 causes "test rule" failure???

≪ Previous: Not all mailbox items/folders accepting retention policy.

Hi!

We have installed a third party software to add signatures to our mails.
Now we have a problem that causing our mails to queue several times a day
on the server (they stay in the queue from 10 to 40 minutes) and then they automatically gets
released from the queue.

In the link a have attached the events from the eventlog that occurs when
the error appears.

We are running Exchange 2010 SP3 UR7 on Windows 2008 R2

http://www.speedyshare.com/HsY7A/Exchange-eventlog.zip

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change exchange 2010 publishing rule on tmg 2010 causes "test rule" failure???

October 28, 2014, 11:41 am

≫ Next: Missing Colours on shared calendar

≪ Previous: Mail queuing after third party software install

On my web publishing rule for Exchange 2010 webservices, I need to change the TO IP pointing to a new HA Loadbalancer for my internal CAS arrays. when I change this IP, the test rule fails. Any ideas why? what am I missing??

Stephane Favre

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Missing Colours on shared calendar

October 28, 2014, 6:05 am

≫ Next: Exchange 2010 Database Not Fully Restored

≪ Previous: change exchange 2010 publishing rule on tmg 2010 causes "test rule" failure???

Hi,

I recently found that a shared department calendar was actually a sub folder shared from a users calendar.

I have created a new replacement standalone calendar and copied in the existing calendar entries.

In Outlook they look both the same, I can see all events, categories and colours. In OWA however I can only see the colours in the old shared calendar, not in the new standalone. If i click an event i can see that a category has been assigned but I cannot edit the category or define a colour range. I have full access on the newly created calendar mailbox. Please advise if you have seen this before and can help.

Thanks

edit- exchange 2010 btw, thanks.

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Exchange 2010 Database Not Fully Restored

October 21, 2014, 9:01 pm

≫ Next: User not received mail sent by internal users

≪ Previous: Missing Colours on shared calendar

I performed the following steps to back up and restore our Exchange 2010 database:

1. Ran backup of Mailbox folder (containing .edb file) and log folder (containing E00...*. files) using Windows Server Backup utility to USB drive.

2. Restored files to new server using Windows Server Backup utility.

3. Determined database was in a dirty shutdown state with eseutil.

4. Repaired database with eseutil /r (it said operation completed successfully)

5. Verified database was now in a clean shutdown state.

6. Ran NewMailboxDatabase command via the Exchange Shell.

7. Mounted the database in the EMC, which succeeded.

However, when I look at the "disconnected" mailboxes, I only see 3 mailboxes. There should be over 100. I verified the size of the database is correct, so I'm not sure why only 3 mailboxes are showing.

Any ideas?

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User not received mail sent by internal users

October 31, 2014, 2:04 am

≫ Next: Windows Server 2008 R2 Standard "Certificate Authority Service" / Exchange Server 2010 EMC not starting and no AD connectivity for authentication.

≪ Previous: Exchange 2010 Database Not Fully Restored

Hi,

I am having exchange server 2010 server. Facing one strange issue.

One of my user sent one mail to internal users. But recipients didn't received that mail.

i searched mail delivery report in exchange console, there is no delivery report for that mail.

But able to find that mail in source user sent items.

Anybody please tell me what is the cause for this issue...

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Windows Server 2008 R2 Standard "Certificate Authority Service" / Exchange Server 2010 EMC not starting and no AD connectivity for authentication.

October 31, 2014, 7:08 am

≫ Next: Update Rollup 7 for Exchange 2010 SP3 Failed Prematurely

≪ Previous: User not received mail sent by internal users

Hello,

I am a new IT Manager at this company and need assistance big time. Their environment looks as follows:

Server 1. Domain Controller Server (Windows Server 2008 R2 Standard) running active directory.

Server 2. Email Server (Windows Server 2008 R2 Standard) running Exchange Server 2010 .

* Note. No back ups to work with aside from whats mentioned below.

DC had a virus infection causing a lot of issues on the shared network drives 2 days ago locking up all the files with a crypto ransom virus. Running Avast suppressed the infection. Had to recover the file shares which luckily had a back up.

The issue is that the Exchange Server 2 post this lost connectivity with the AD Server 1. Exchange Server 2 when launching EMC could not launch the console stating the following:

"No Exchange servers are available in any Active Directory sites. You can’t connect to remote
Powershell on a computer that only has the Management Tools role installed."

Shortly after I found that it is possible the EMC launcher was corrupt and needed to be reinstalled following another blog post. I deleted the exchange management console.msc per instructions only to discover I couldnt relaunch it because there was no way how. So I copied another msc file that happened to be on the DC Server 1 back to Exchange Server 2 and got it to launch again.

Another post said that it might be an issue with the Domain Account for the Computer, so to delete it in the AD Server 1 only to find that rejoining it from Exchange Server 2 using Computer>Properties> Chage Settings > Change is greyed out because it is using the Certificate Authority Service.

I tried manually re-adding the computer in AD and modeling permissions after another server in group settings but no go. After this I was unable to login to the Exchange Server 2 with domain accounts but only local admin, receiving the following Alert:

"The Trust Relationship between this workstation and primary domain failed."

I tried running the Power Shell tools on Exchange Server 2 to rejoing and to reset passwords for domain accounts as noted in some other blogs but no luck as the Server 2 could not make the connection with Server1 or other errors it kept spitting out.

I also during the investigation found the DNS settings were all altered on both the Server 1 and Server 2 which I luckily was able to change back to original because of inventorying it in the beginning when I started.

I need help figuring out if I need to rejoin the Exchange Server 2 manually by disabling the Certificate Authority Service (or removing the CA as listed here:

https://social.technet.microsoft.com/Forums/exchange/en-US/fb23deab-0a12-410d-946c-517d5aea7fae/windows-server-2008-r2-with-certificate-authority-service-to-rejoin-domain?forum=winserversecurity

and getting exchange server to launch again. (Mind you I am relatively fresh to server managing) Please help E-Mail has been down for a whole day now!

Marty

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Update Rollup 7 for Exchange 2010 SP3 Failed Prematurely

October 26, 2014, 11:48 am

≫ Next: Sending e-mails error 4.5.1 connection timed out

≪ Previous: Windows Server 2008 R2 Standard "Certificate Authority Service" / Exchange Server 2010 EMC not starting and no AD connectivity for authentication.

We're installing Update Rollup 7 for Exchange 2010 SP3 into our existing Exchange 2010 SP3 world that is at Update Rollup 2. Starting with the CAS, we ran setup however it ended 'prematurely' and the log shows the error

Setup encountered an exception when trying to access the setup state file: Could not find file 'C:\ExchangeSetupLogs\exchangeInstallState.xml'.

Looking in C:\ExchangeSetupLogs sure enough the file does not exist. We ran the installer from a network location (\\server\share\ ) instead of running it locally on the server. Should we have run it on the server from an admin prompt instead?

Orange County District Attorney

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Sending e-mails error 4.5.1 connection timed out

October 31, 2014, 9:26 am

≫ Next: Adding Security Groups to Public Folders

≪ Previous: Update Rollup 7 for Exchange 2010 SP3 Failed Prematurely

We our currently running over Exchange 2010. Our Internet connection is 3Mbps/3Mbps.

Our DNS records our hosted at Network Solutions.

Several e-mail senders from our domain are having issues only sending attachments that exceed 4MBs in size.

It usually takes about 5 minutes to send an attachment that is 3MBs, but those attachments successfully reach the recipients, it's only when the attachments are a bit larger and take longer does the recipients e-mail server bounce back an undeliverable message.

Is there anything on our server we can modify to increase the time allowed to send larger messages?

Thanks in advance.

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Adding Security Groups to Public Folders

October 31, 2014, 7:25 am

≫ Next: Exchange 2010 Mailbox move error - Property Expression "Jim Smith" Isn't vaild - FQE=A169C2C1

≪ Previous: Sending e-mails error 4.5.1 connection timed out

We have a bunch of security groups already setup but I would like to add them to public folders. During a new user initial setup, we add them to a security group for their dept and it adds access to whatever they need. Until this point we've had to add them individually to public folders. I'd like to be able to add the security groups to the public folders so that we just add them to the security group and they have access. Microsoft states they only support distribution groups for this...

After some testing I noticed that if I setup a security group within Exchange I can add it. If I set it up in AD I cannot. We already have dozens of security groups that were already setup with AD. Is there a way to add them? Or to convert them to the same format as when you create them in Exchange? I really don't want to have to recreate these because then I would have to setup all the security permissions on shares all over again.

Thanks,

Matt

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Exchange 2010 Mailbox move error - Property Expression "Jim Smith" Isn't vaild - FQE=A169C2C1

March 17, 2010, 10:14 am

≫ Next: Exchange 2010 Multisite

≪ Previous: Adding Security Groups to Public Folders

I have moved 120 mailboxes from our exhange 2003 server to the new 2010 Exchange server

Only this ONE account is having this issue - we have checked the account and it seems normal - no strange formats for alias

I have Searched all over - and have found NO results for this kind of error

Have tried moving with the GUI and Shell

Here is the complete error

Error:

Property expression "Jim Smith" isn't valid. Valid values are: Strings formed with characters from A to Z (uppercase or lowercase), digits from 0 to 9, !, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, } or ~. One or more periods may be embedded in an alias, but each period should be preceded and followed by at least one of the other characters. Unicode characters from U+00A1 to U+00FF are also valid in an alias, but they will be mapped to a best-fit US-ASCII string in the e-mail address, which is generated from such an alias.

Exchange Management Shell command attempted:

'www.nerc.net/Jim Smith' | New-MoveRequest -TargetDatabase 'Database Two'

Elapsed Time: 00:00:00

FullyQualifiedErrorId - A169C2C1

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Exchange 2010 Multisite

October 31, 2014, 8:42 am

≫ Next: ActiveSync and Autodiscover behavior when changing primary SMTP address

≪ Previous: Exchange 2010 Mailbox move error - Property Expression "Jim Smith" Isn't vaild - FQE=A169C2C1

Hi all,

I just finished tyo deploy Exchange on two datacenters, two cas with NLB internet facing and two DB server for site.

Some mailboxes are in one site some in other, from some days when user send mail to distribution list sometime the distribution list is not expanded and the mail are not sent, no NDR are generated.

Also from a mailbox connected to one of the Cas in the new site expanding the group in outlook I receive the message box "impossibile to expand".

Does anyone had the same problem ? How to sort it out ?

Supposed is a problem related to the dipe of group (universal, domain o global) but seems this is not the case.

Any help appreciated.

Ciao

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ActiveSync and Autodiscover behavior when changing primary SMTP address

October 31, 2014, 11:00 am

≫ Next: All websites down after uninstalling Exchange 2010 from Web Server

≪ Previous: Exchange 2010 Multisite

Hi,

I'm hoping someone can provide some guidance on a current issue I am working on related to ActiveSync and the changing of everyone's primary email address. To add, the new primary email address is an internal relay domain in our Exchange org; the new parent company owns the domain and they do not publish an autodiscover record internally. I have a feeling this is going to be important at the end of this discussion.

For the sake of protecting the innocent (or guilty if you prefer), let's say that our current primary SMTP domain is @lotsocoffee.com. Now let's say that lotsocoffee.com is bought out by drinkmoretea.net. The two Exchange systems are completely separate and have no internal connectors. Any mail going to an @drinkmoretea.net address that does not reside in the @lotsocoffee.com Exchange org will go via the Internet (it's related to PCI and legal stuff so don't ask "Why the hell are you doing that??"). We plan to add an @drinkmoretea.net address to all existing users in the @lotsocoffee.com org, making it the primary SMTP address (b/c we have been told we have to).

Now the issue we are finding with our guinea pig users is that with their mobile devices, doesn't matter which one, the issue is the same with iOS, Android and even the single Windows Phone user (haha), is that with their existing profile on their device, it doesn't update the email address to the new @drinkmoretea.net. However, if they send from their device, the recipient does see the correct reply to address of user@drinkmoretea.net. But if they reply to any existing message, it without fail adds their old address as a recipient, seemingly unable to distinguish the fact that they are one in the same user.

Is this all because there is no DNS record externally for autodiscover.drinkmoretea.net? I can understand why it would fail on any NEW profile, but if the device is able to communicate with the server name of webmail.lotsocoffee.com already established in the existing profile, why would it not be able to see and update the primary SMTP address. OR, is it that once it sees that the new primary SMTP domain is different, does autodiscover try to look up autodiscover again for the new domain?

Thank you in advance for your consideration.

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All websites down after uninstalling Exchange 2010 from Web Server

October 25, 2014, 3:50 pm

≫ Next: Auto attendant greeting

≪ Previous: ActiveSync and Autodiscover behavior when changing primary SMTP address

Hello,

I successfully uninstalled Exchange 2010 (Client Access Role) from a webserver that hosts a company website and some other web apps, as a last step on a migration to 2013. But after that, some application pools were not started automatically, resulting on a 503 error even after starting the app pools manually.

I was getting IIS event Id 5139.

Fortunately it is a hyper-v server so I applied a snapshot I created prior to uninstalling exchange and got it working again. I need to know what happened before doing it again.

I would like to know about similar scenarios and how did you fix it.

thanks in advance.

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Auto attendant greeting

October 31, 2014, 8:38 am

≫ Next: Outlook 2013 on 2012 RDS and Outlook/Exchange 2010 FAT client font issue

≪ Previous: All websites down after uninstalling Exchange 2010 from Web Server

Hi All

This is really a wild stab in the dark kind of idea which I totally expect not to be possible, but I'm just wondering if anyone else has ever tried or achieved it...

We have a Lync 2013 and Exchange 2010 environment.

Is it possible to configure an Exchange UM Auto attendant with a greeting so that it will answer and read out to you the telephone number you are calling in from?

N.B. for those of you in the UK, I'm essentially trying to replicate the functionality of dialing 17070 on a BT land line.

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Outlook 2013 on 2012 RDS and Outlook/Exchange 2010 FAT client font issue

October 31, 2014, 11:21 am

≫ Next: User's Calendar Time Zone Changes Itself

≪ Previous: Auto attendant greeting

Our terminal server was changed from a 2008 RDP box with Office 2003 to a 2012 RDS box with office 2013 on it. Now if a user changes a font - or any view setting - on the 2013 copy on the terminal box, their desktop in the office which runs Outlook 2010 has the 2013 settings. Why and how - if possible - do I make that stop?

Specifically a user made her font large from home to see it better on her home monitor and when she came in to the office, her outlook here had the large font and she had to change it back...which changed her view on the terminal server back to small.

Can THAT be managed through either of the Outlook clients or Exchange 2010 server? It does NOT happen with OWA so I assume the server is ruled out.

Thanks!

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User's Calendar Time Zone Changes Itself

September 2, 2014, 7:08 am

≫ Next: Store.exe 100% due to EAS or EWS

≪ Previous: Outlook 2013 on 2012 RDS and Outlook/Exchange 2010 FAT client font issue

I have some users who are unable to change their calendar Time zones in outlook. They change the setting and click OK, but when they return to the options, it has changed back to what it was before(eastern).

I have tried changing it with powershell, but it still just changes back.

A work around I have found is setting a 2nd timezone(this one sticks) so that they can see their local time on their calendar but this is a temporary work around and I would like to be able to fix this.

Thank you.

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Store.exe 100% due to EAS or EWS

October 31, 2014, 2:41 pm

≫ Next: Do I need Windows SBS Company Web Connector (Event ID's 5015 & 5016)

≪ Previous: User's Calendar Time Zone Changes Itself

Hi all,

A bit of a strange one, but would really appreciated some feedback if anyone can help out (this is really bugging me).

I run an Exchange 2010 server for a small company of 45 users (with all roles running on the single box). Most users have two mobile devices, a tablet and a phone talking to ActiveSync. A couple of them have laptops which, when travel, connect back via EWS. The server runs as a VM on ESXi 4.x host, and has run smoothly for 2.5 to 3 years now with out any problems. We haven't increased the mobile client count syncing back to the server (logic to follow), but have in the last month, started upgrading users from iPhone 5 / 5s to iPhone 6's.

The symptoms:

For the past day or so, the store.exe process has been running at around 90%. Today, I actually had to restart the machine as the process topped out at 100%. I restarted the box, and things settled, but not for long. The store process started jumping all over the place, and running at around 60 - 70% again - spiking to 100%. At first I thought perhaps the datastore was corrupt. But, drum roll, the interesting bit. I've discovered that if I close of port 443 on our firewall, the store.exe process drops right down to around 10% and runs at normal levels again. This leads me to believe that either a EAS or EWS client is responsible. Open the port, and it starts spiking again. Close the port, and drops right down again.

Can anyone suggest ideas on how I might troubleshoot this scenario, and identify which EAS / EWS client, if any, is to blame for this erratic behaviour? I'm currently looking at how a throttling policy may help on this, but am currently at a complete loss for ideas. I can't close off all external access for the time being, but am worried that it's just going to flat line again.

Many thanks,

Rob

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Do I need Windows SBS Company Web Connector (Event ID's 5015 & 5016)

November 1, 2014, 3:05 am

≫ Next: EWS using C#

≪ Previous: Store.exe 100% due to EAS or EWS

I keep getting Event ID's 5015 and 5016 4 times a day. I have traced this back to a connector that points to my old server name (I bought a new box and installed SBS 2011 from scratch on the new box so I'm not sure why something is pointing to the old box which is no longer running or connected). The 5015 error lists:

Microsoft Exchange cannot find a route to the source transport server or home MTA server CN=Microsoft MTA\0ADEL:2c2b9b41-c435-436a-a891-782483e7b047,CN=Deleted Objects,CN=Configuration,DC=<domainname>,DC=local for connector CN=Windows SBS Company Web Connector <Old Server Name>

I do not use SharePoint so can I just delete this connector using ADSI edit? Or do I need to first configure mail flow within SharePoint and then delete the old connector even though I do not use SharePoint?

thanks

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