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Requested #554 Transaction failed ## - Email message not sent

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Hi folks,suddenly I have a problem sending an email to an email address, the bounce message is:

mail.administrator@degal.com.ve ---> Email addres with the problem
Requested #554 Transaction failed ##

This case is curious because in the morning i was able to send emails without any problemes, in fact i'm able to receive emails from several address in that domain.

The entire message is this:

Requested rechazó su mensaje a las siguientes direcciones de correo electrónico:

'mail.administrator@degal.com.ve' (mail.administrator@degal.com.ve) <mailto:mail.administrator@degal.com.ve>

Requested produjo este error:

Transaction failed

Error al intentar entregar el mensaje a esta dirección de correo electrónico. Intente enviar de nuevo el mensaje. Si el problema continúa, póngase en contacto con el personal de soporte técnico.

---------------------------

Información de diagnóstico para los administradores:

Generando servidor: server.mydomain.com

mail.administrator@degal.com.ve

Requested #554 Transaction failed ##

Encabezados de mensajes originales:

From: Nelson Gutierrez <nelgut@NOTITARDE.com>

To: "'mail.administrator@degal.com.ve'" <mail.administrator@degal.com.ve>

Subject: Prueba de correo

Thread-Topic: Prueba de correo

Thread-Index: Ac3L+A/DJc8jty0BTiuq34BlNiidSQ==

Disposition-Notification-To: Nelson Gutierrez <nelgut@NOTITARDE.com>

Return-Receipt-To: <nelgut@NOTITARDE.com>

Date: Mon, 26 Nov 2012 17:04:21 +0000

Message-ID: <6E674DD5A02C2D40857D2363C5DF11A79E78F130@mydbserver.mydomain.com>

Accept-Language: es-VE, en-US

Content-Language: es-ES

X-MS-Has-Attach:

X-MS-TNEF-Correlator:

x-originating-ip: [10.0.0.1]

x-tm-as-product-ver: SMEX-10.2.0.2087-7.000.1014-19394.004

x-tm-as-result: No--33.941600-0.000000-31

x-tm-as-user-approved-sender: Yes

x-tm-as-user-blocked-sender: No

Content-Type: multipart/alternative;

      boundary="_000_6E674DD5A02C2D40857D2363C5DF11A79E78F130SRVEXDB01NOTITA_"

MIME-Version: 1.0

We have Trend Micro scanmail and watchguard as a firewall in our organization, and both are enable to send emails without any problems.

Thanks in advance!!


Nelson Eli Gutierrez Prieto Network Analyst - Analista de Redes Editorial Notitarde C.A


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