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Exchange 2010 SP2: Journaling not collecting all e-mails.

Hello,

My client has Exchange 2010 SP2 with:
  1 mailbox database for users,
  1 mailbox database for journaling.

Journaling is enabled on first database,
but not all e-mails are collected: only INTERNAL e-mails and SOME send/received to/from outside this Exchange server.

No journaling rules are implemented.
Two transport rules were made for adding disclaimers to e-mails to selected users.

E-mail domain is configured as: Internal Relay Domain [ domain shared between Exchange and ISP messaging system ].
Two send connectors:
  1 Internet connector
  1 to ISP connector

My question:
Are any factors [ e.g. transport agents ], that influence journaling behavior ?


best regards Janusz Such


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