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ActiveSync Error 500 for 1 user.

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I'm having ActiveSync issues with 1 user.  She just got an iPhone and previously had a blackberry device (which worked fine probably because it didn't use ActiveSync).   Her iPhone will not connect to the Exchange server.   Once the account is set-up when she tries to check her mail she gets an error connecting to server message.    I set her account up on my test iPad and I get the same results, however other users don't seem to be effected.   I have already checked her security settings in ADUC and it is set to inherited.   I have also already checked her inbox and there is not many messages in there (less than 30) and there are no subfolders of Inbox.   Any other ideas?


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