Hi all, in Exchange 2003 and 2010 mixed environment . Recently installed Exchange 2010 and migrated majority of users.

We have received several reports that Japanese character are not displayed correctly when reply or forward message.

I have found MS KB articles 95258 and 2642153.

http://support.microsoft.com/kb/952583 (Exchange Server 2007 SP1, Exchange Server 2010, or Exchange Server 2010 SP1 environment)

http://support.microsoft.com/kb/2642153 (Exchange Server 2010 SP1 or SP2 environment)

Our Exchange 2010 already has SP2 Ru4v2 applied, but when I open the 'EdgeTransport.exe.config' file,

the line <add key="PreferredInternetCodePageForShiftJIS" value="50220" />does not exist.

As KB2642153 states that this line should be added when you apply Sp2 RU2, I'm confused as to whether to add the line manually as stated in kb952583 which is intended forpre SP2RU2 Exchange2010?

Any help would be much appreciated.

cheers,