Hello,
I have Exchange 2010 server SP2 rollup 4 v2 on Windows server 2008 R2 SP1.
We trying to migrate archives from EV (Symantec Enterprise Vault) to Exchange server online archive.
We chose the option of export to PST from the EV and import the PST to Exchange personal archive withMicrosoft Exchange PST capture tool.
We configured retention policy that:
1. moving to archive mail items older than 6 months.
2. deleting mail items older that 7 years.
The issue we have is that the retention policy of deleting mail items does not applied on mailboxes that imported from PST files to personal archives, and the mail items older than 7 years still retain in the personal archive and not deleted.
The issue do not applied on users that migrated from EV regullary by extracting mail items to primary mailbox and from there moved to personal archive mailbox with retention policy and mail items older than 7 years can be deleted.
We checked it with Outlook 2013, still not checked it with Outlook 2010, but I don't really think that the Outlook is the issue here.
Regards