Our office has a user with an assistant set as a delegate in Outlook
(Exchange 2010 environment). Currently, if the assistant views an email in the
user's Mailbox, it is set to "Read" status, which can lead to confusion as to
which items have or have not been read by the mailbox owner. Is there a
setting (both users have Outlook 2010) that will stop items viewed
by the assistant from being set to "Read" status?
http://www.office-outlook.com/out.../m/514421/ suggests a way, but that means the assistant has to mark her e-mails read manually(Ctrl + Enter)
Is there a way, it can be done so that if the assistant(delegate) just goes to her manager's mail, it will be unread as long as she does not mark them read manually(Ctrl + Enter).
But, for her mailbox if the focus is on a message for five seconds, it is marked as read.
So, can the option to mark items as read be disabled for manager's mailbox, but not for the assistant? Does Exchange 2010 allow this?
(Exchange 2010 environment). Currently, if the assistant views an email in the
user's Mailbox, it is set to "Read" status, which can lead to confusion as to
which items have or have not been read by the mailbox owner. Is there a
setting (both users have Outlook 2010) that will stop items viewed
by the assistant from being set to "Read" status?
http://www.office-outlook.com/out.../m/514421/ suggests a way, but that means the assistant has to mark her e-mails read manually(Ctrl + Enter)
Is there a way, it can be done so that if the assistant(delegate) just goes to her manager's mail, it will be unread as long as she does not mark them read manually(Ctrl + Enter).
But, for her mailbox if the focus is on a message for five seconds, it is marked as read.
So, can the option to mark items as read be disabled for manager's mailbox, but not for the assistant? Does Exchange 2010 allow this?