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Exchange/Outlook 2010 Junk Mail settings not working for all users

We are using Exchange 2010 with Outlook 2010 for clients.  No one on the network is able to get Outlook 2010 to filter spam anymore.  We have a 3rd party spam filter on the perimeter that then hands messages off to Exchange.  All of the messages delivered to Outlook from our Exchange are marked with a SCL of -1. 

We have set the parameters as described in http://support.microsoft.com/kb/2276432 but no change.  Any ideas?


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