Hi, I recently migrated from a legacy Exchange 2003/2007 environment to 2010. However, I'm unable to get messages archived using Managed Folder Assistant. Here's the history:
- Created test user and enabled archiving on that account. (This was a test user used for a couple of months during the migration).
- I created a Retention Policy Tag on the Deleted Items folder set to 7 days. Set Action to "Delete and Allow Recovery". Saved and closed.
- Re-opened the Tag and changed "Delete and Allow Recovery" to "Move to Archive". Saved and Closed.
- Ran "Start-ManagedFolderAssistant -identity <email address>"
Here's what happened afterwards:
- I open the user's mailbox in Outlook 2013, clicked the Deleted Items folder, then clicked the Folder ribbon. I then click the "Policy" button, and it shows the correct policy.
- In the Deleted Items folder, all the messages are still there, but those older than 7 days are marked "This item is expired."
- There is nothing in the "Deleted Items" folder under the "Online Archive" mailbox.
Any ideas would be greatly appreciated.
Thanks,
David