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ActiveSync Issues

We have a newer Exchange 2010 installation and I've got several mailboxes migrated.  My mailbox is migrated and my iPhone 4S is syncing just fine.  However, I just migrated two additional IT Dept mailboxes and neither user can access their mail from their smartphone.  One has an Android and one has an iPhone 4.  I see our firewall passing the traffic successfully.  The android is getting a bad username or password error, despite using the correct username and password and the other iPhone is getting a cannot connect to mail error.  Any idea where to begin troubleshooting when I know it is not a problem with the whole system since mine is working?  In addition, I've made sure we are all not members of the AD Domain Admins group.


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