Hi there,
We have a new staff member who has been with us for 3 weeks and we've just found out she cant receive emails from our head office in the UK. She can receive internal emails in Australia fine. My manager is on leave so I'm a bit stuck on this one as i dont know much about Exchange. I've checked in EMC under the Tracking Log Explorer to see if she received the email from the UK but i cant find it. I can find a copy of the email that was sent to her personal email address to test if she could get the email to her work account or not. Does this mean that she definitely didnt receive the email if its not in TLE? What could be the cause of this?
Thanks for your help in advance!
Cheers,
Alana