Hi,
For some reason we are not getting the voice mail auto preview when users are left a VM. The user gets the voicemail email from Exchange with the attachement voicemail but the auto preview is not there. We are using Exchange 2010 SP1 CU6 with Outlook 2010 clients. I have confirmed that it is enabled in the UMMailbox policy and we have English language packs installed only.
I have looked through the event log on our UM server and cannot see anything relating to this, are there any other logs I can look through to help troubleshoot? I was of the understanding that it is enabled by default?
Thanks in advance.
Brian