Hi All,
I'm attempting to install SP2 on an Exchange 2010 / Windows 2008 R2 server. The installation fails when trying to upgrade the Mailbox Role:
Error:
The following error was generated when "$error.Clear();
buildToBuildUpgrade-ExsetdataAtom -AtomName SystemAttendant -DomainController $RoleDomainController
" was run: "An error occurred with error code '3221684229' and message 'Access is denied.'.".
An error occurred with error code '3221684229' and message 'Access is denied.'.
Click here for help...
http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex88D115&l=0&cl=cp
The setup log shows the following:
[10/25/2012 11:20:06.0363] [2] Configuring X400 address type for i386 processor.
[10/25/2012 11:20:06.0363] [2] Entering ScSetVersionOnAddressTypeObj
[10/25/2012 11:20:06.0425] [2] ScFindFileInDirTree (f:\14.02.0247\sources\dev\admin\src\libs\base\basemisc.cxx:1347)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0472] [2] ScFindFileInDirTree (f:\14.02.0247\sources\dev\admin\src\libs\base\basemisc.cxx:1347)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] ScFindFileInDirTree (f:\14.02.0247\sources\dev\admin\src\libs\base\basemisc.cxx:1347)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] ScFindFileInDirTree (f:\14.02.0247\sources\dev\admin\src\libs\base\basemisc.cxx:1347)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] ScSetVersionOnAddressTypeObj (f:\14.02.0247\sources\dev\admin\src\libs\exsetup\dsmisc.cxx:1008)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] Leaving ScSetVersionOnAddressTypeObj
[10/25/2012 11:20:06.0503] [2] CAtomSystemAttendant::ScSetAddressTypes (f:\14.02.0247\sources\dev\admin\src\udog\exsetdata\components\server\a_systemattendant.cxx:261)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] CAtomSystemAttendant::ScReinstall (f:\14.02.0247\sources\dev\admin\src\udog\exsetdata\components\server\a_systemattendant.cxx:319)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] mode = 'Reinstall' (61955) CBaseAtom::ScSetup (f:\14.02.0247\sources\dev\admin\src\udog\setupbase\basecomp\baseatom.cxx:537)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] ScSetupAtom (f:\14.02.0247\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:882)
Error code 0XC0070005 (5): Access is denied.
[10/25/2012 11:20:06.0503] [2] Leaving ScSetupAtom
[10/25/2012 11:20:06.0519] [2] [ERROR] An error occurred with error code '3221684229' and message 'Access is denied.'.
[10/25/2012 11:20:06.0831] [1] The following 1 error(s) occurred during task execution:
[10/25/2012 11:20:06.0831] [1] 0. ErrorRecord: An error occurred with error code '3221684229' and message 'Access is denied.'.
[10/25/2012 11:20:06.0831] [1] 0. ErrorRecord: Microsoft.Exchange.Management.Deployment.ExsetdataException: An error occurred with error code '3221684229' and message 'Access is denied.'.
[10/25/2012 11:20:06.0863] [1] [ERROR] The following error was generated when "$error.Clear();
buildToBuildUpgrade-ExsetdataAtom -AtomName SystemAttendant -DomainController $RoleDomainController
" was run: "An error occurred with error code '3221684229' and message 'Access is denied.'.".
[10/25/2012 11:20:06.0863] [1] [ERROR] An error occurred with error code '3221684229' and message 'Access is denied.'.
[10/25/2012 11:20:06.0863] [1] [ERROR-REFERENCE] Id=LegacyCoreComponent___bff10cd874104b84ade74b02b9036b25 Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[10/25/2012 11:20:06.0863] [1] Setup is stopping now because of one or more critical errors.
It is interesting to note that the server in question does not even have an F: drive.
The only information I have been able to find on the net regarding this error relates to Ex2007 and none of the suggested solution have worked:
- Run setup.exe as administrator
- Run setup.exe in Vista SP2 compatibility mode (this fails during the prerequisite stage)
- Grant the relevant acocunt Full Control over the System Volume Information folder of the volume that hosts the mailbox databases (I had very high hopes for this proposed solution, but unfortunately it didn't work)
I am now out of ideas. I would be extremely grateful to anyone who could suggest a solution.
Even though the SP2 upgrade has failed, the server appears to be running normally once rebooted. I am very reluctant to leave the server running in this state but I'm even more reluctant to restore from backup since the server has received emails, performed schema updates in AD, etc. Is it ok to leave it running like this?
Eagerly awaiting a solution,
Stu