We got the following event logged on our Exchange server and then mailflow completely stopped. We had to reboot the mail server in order to restore mailflow. Can someone provide some insight into this message? How can I monitor? Where is this setting configured?
Thank you.
Log Name: Application
Source: MSExchange MailTips
Date: 10/7/2011 10:52:53 AM
Event ID: 14035
Task Category: MailTips
Level: Error
Keywords: Classic
User: N/A
Computer: mail1.kaplantrucking.com
Description:
Process Microsoft.Exchange.InfoWorker.Common.Delayed`1[System.String]: MailTips query failed for mailbox <Jennifer Johnson>SMTP:jjohnson@trxtrucking.com. Latency: total:60216. The returned exception is: Microsoft.Exchange.Data.Storage.StorageTransientException:
Cannot open mailbox /o=Kaplan/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MAIL2/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionMaxThreadsPerMdbExceeded: MapiExceptionMaxThreadsPerMdbExceeded: Unable
to open message store. (hr=0x80004005, ec=2700)
Diagnostic context:
......
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.01.0338.000:MAIL2
Lid: 1750 ---- Remote Context End ----
Lid: 23354 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=114]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=218][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 50035
Lid: 64625 StoreEc: 0xA8C
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 52223 dwParam: 0x33
Lid: 60415 dwParam: 0x32
Lid: 46079 StoreEc: 0xA8C
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.01.0338.000:MAIL2
Lid: 1750 ---- Remote Context End ----
Lid: 23354 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=114]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=218][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 50035
Lid: 64625 StoreEc: 0xA8C
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 52223 dwParam: 0x33
Lid: 60415 dwParam: 0x32
Lid: 46079 StoreEc: 0xA8C
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.01.0338.000:MAIL2
Lid: 1750 ---- Remote Context End ----
Lid: 23354 StoreEc: 0xA8C
Lid: 25913
Lid: 21817 ROP Failure: 0xA8C
Lid: 26297
Lid: 16585 StoreEc: 0xA8C
Lid: 32441
Lid: 1706 StoreEc: 0xA8C
Lid: 24761
Lid: 20665 StoreEc: 0xA8C
Lid: 25785
Lid: 29881 StoreEc: 0xA8C
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, SafeExInterfaceHandle iUnknown, Exception innerException)
at Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenStoreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId,
CultureInfo cultureInfo)
at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout)
at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, WindowsIdentity
windowsIdentity, String applicationId)
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore)
at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(MapiStore linkedStore, LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, GenericIdentity auxiliaryIdentity)
at Microsoft.Exchange.Data.Storage.MailboxSession.<>c__DisplayClass12.<CreateMailboxSession>b__10(MailboxSession mailboxSession)
at Microsoft.Exchange.Data.Storage.MailboxSession.InternalCreateMailboxSession(LogonType logonType, ExchangePrincipal owner, CultureInfo cultureInfo, String clientInfoString, IAccountingObject budget, Action`1 initializeMailboxSession, InitializeMailboxSessionFailure
initializeMailboxSessionFailure)
at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString,
PropertyDefinition[] mailboxProperties, IList`1 foldersToInit, GenericIdentity auxiliaryIdentity, IAccountingObject budget)
at Microsoft.Exchange.Data.Storage.MailboxSession.ConfigurableOpen(ExchangePrincipal mailbox, MailboxAccessInfo accessInfo, CultureInfo cultureInfo, String clientInfoString, LogonType logonType, PropertyDefinition[] mailboxProperties, InitializationFlags
initFlags, IList`1 foldersToInit, IAccountingObject budget)
at Microsoft.Exchange.Data.Storage.MailboxSession.ConfigurableOpen(ExchangePrincipal mailbox, MailboxAccessInfo accessInfo, CultureInfo cultureInfo, String clientInfoString, LogonType logonType, PropertyDefinition[] mailboxProperties, InitializationFlags
initFlags, IList`1 foldersToInit)
at Microsoft.Exchange.InfoWorker.Common.MailTips.MailTipsLocalQuery.<>c__DisplayClass6.<GetData>b__0()
at Microsoft.Exchange.InfoWorker.Common.MailTips.MailTipsLocalQuery.RunUnderExceptionHandler(EmailAddress emailAddress, Stopwatch stopwatch, MailTipsQuery mailTipsQuery, MailTipsLocalQueryDelegate method).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange MailTips" />
<EventID Qualifiers="49156">14035</EventID>
<Level>2</Level>
<Task>14</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-10-07T14:52:53.000000000Z" />
<EventRecordID>18151170</EventRecordID>
<Channel>Application</Channel>
<Computer>mail1.kaplantrucking.com</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.Exchange.InfoWorker.Common.Delayed`1[System.String]</Data>
<Data><Jennifer Johnson>SMTP:jjohnson@trxtrucking.com</Data>
<Data> total:60216</Data>
<Data>Microsoft.Exchange.Data.Storage.StorageTransientException: Cannot open mailbox /o=Kaplan/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MAIL2/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionMaxThreadsPerMdbExceeded:
MapiExceptionMaxThreadsPerMdbExceeded: Unable to open message store. (hr=0x80004005, ec=2700)
Diagnostic context:
......
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.01.0338.000:MAIL2
Lid: 1750 ---- Remote Context End ----
Lid: 23354 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=114]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=218][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 50035
Lid: 64625 StoreEc: 0xA8C
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 52223 dwParam: 0x33
Lid: 60415 dwParam: 0x32
Lid: 46079 StoreEc: 0xA8C
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.01.0338.000:MAIL2
Lid: 1750 ---- Remote Context End ----
Lid: 23354 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=114]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=218][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 50035
Lid: 64625 StoreEc: 0xA8C
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 52223 dwParam: 0x33
Lid: 60415 dwParam: 0x32
Lid: 46079 StoreEc: 0xA8C
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.01.0338.000:MAIL2
Lid: 1750 ---- Remote Context End ----
Lid: 23354 StoreEc: 0xA8C
Lid: 25913
Lid: 21817 ROP Failure: 0xA8C
Lid: 26297
Lid: 16585 StoreEc: 0xA8C
Lid: 32441
Lid: 1706 StoreEc: 0xA8C
Lid: 24761
Lid: 20665 StoreEc: 0xA8C
Lid: 25785
Lid: 29881 StoreEc: 0xA8C
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, SafeExInterfaceHandle iUnknown, Exception innerException)
at Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenStoreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String
applicationId, CultureInfo cultureInfo)
at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout)
at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, WindowsIdentity
windowsIdentity, String applicationId)
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore)
at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(MapiStore linkedStore, LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, GenericIdentity auxiliaryIdentity)
at Microsoft.Exchange.Data.Storage.MailboxSession.<>c__DisplayClass12.<CreateMailboxSession>b__10(MailboxSession mailboxSession)
at Microsoft.Exchange.Data.Storage.MailboxSession.InternalCreateMailboxSession(LogonType logonType, ExchangePrincipal owner, CultureInfo cultureInfo, String clientInfoString, IAccountingObject budget, Action`1 initializeMailboxSession, InitializeMailboxSessionFailure
initializeMailboxSessionFailure)
at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString,
PropertyDefinition[] mailboxProperties, IList`1 foldersToInit, GenericIdentity auxiliaryIdentity, IAccountingObject budget)
at Microsoft.Exchange.Data.Storage.MailboxSession.ConfigurableOpen(ExchangePrincipal mailbox, MailboxAccessInfo accessInfo, CultureInfo cultureInfo, String clientInfoString, LogonType logonType, PropertyDefinition[] mailboxProperties, InitializationFlags
initFlags, IList`1 foldersToInit, IAccountingObject budget)
at Microsoft.Exchange.Data.Storage.MailboxSession.ConfigurableOpen(ExchangePrincipal mailbox, MailboxAccessInfo accessInfo, CultureInfo cultureInfo, String clientInfoString, LogonType logonType, PropertyDefinition[] mailboxProperties, InitializationFlags
initFlags, IList`1 foldersToInit)
at Microsoft.Exchange.InfoWorker.Common.MailTips.MailTipsLocalQuery.<>c__DisplayClass6.<GetData>b__0()
at Microsoft.Exchange.InfoWorker.Common.MailTips.MailTipsLocalQuery.RunUnderExceptionHandler(EmailAddress emailAddress, Stopwatch stopwatch, MailTipsQuery mailTipsQuery, MailTipsLocalQueryDelegate method)</Data>
</EventData>
</Event>